I have a strange mix of clients... (as we all do)... from students, ladies of leisure and er... lapdancers. Recently, I have had alot of problems regarding appointments from the latter... I do not wish to sterotype or offend just incase any of you subsidise the nail tech salary by strutting ya stuff... but out of 6 of them, only one understands the system of booking!!!.
One client asked me to put her throughout the book then did not show then asked me to come to her house! another rang 10 minutes late and said "do I have an appointment tonight?" and the others just sleep thru their appoinments at 3pm,, between them i have lost approx 25 slots in total (i am self emloyed, always fully booked, work full time elsewhere and travel from bloody leeds to newcastle to get to my salon!!!) I have had no apologies or explanations from this gang they just expect me to do their nails at the drop of the hat... I have kept one girl as a client as she never fails me ( her best friend is a creative trained tech but lives too far away!)... and she told me that her work pals no longer come to me cos they go to the local non standard salon!!!She overheard one complaining she had no nail plate left...
So ladies and gents... that must be a first... I have lost clients to the local drill factory- should i feel upset or relived to lose such messing clients? I am a tad insulted- I only use creative and ez flow products and they choose to have their nails done in a place far from funky.... I dont know....
One client asked me to put her throughout the book then did not show then asked me to come to her house! another rang 10 minutes late and said "do I have an appointment tonight?" and the others just sleep thru their appoinments at 3pm,, between them i have lost approx 25 slots in total (i am self emloyed, always fully booked, work full time elsewhere and travel from bloody leeds to newcastle to get to my salon!!!) I have had no apologies or explanations from this gang they just expect me to do their nails at the drop of the hat... I have kept one girl as a client as she never fails me ( her best friend is a creative trained tech but lives too far away!)... and she told me that her work pals no longer come to me cos they go to the local non standard salon!!!She overheard one complaining she had no nail plate left...
So ladies and gents... that must be a first... I have lost clients to the local drill factory- should i feel upset or relived to lose such messing clients? I am a tad insulted- I only use creative and ez flow products and they choose to have their nails done in a place far from funky.... I dont know....