I would fully understand your rants IF I had said artdeco 100% test on animals... but i did not. I said I was unsure but I had a feeling you might. I even linked to the only page I could find with information so others could read it themselves.
I would be a little naive IF I have been lazy and not done a search for "Artdeco Animal rights" or "Artdeco animal testing" and these searches had flung up a load of results... but I did search and I did not find what I was looking for. I also contacted your company direct and received no response.
Further to that I apologised regardless for misunderstanding (a statement that I still believe is open to interpretation) yet you are STILL more interested in jumping to a defensive stance rather than an informative helpful one.
And as for "it's ok to metaphorically point a loaded gun and press the trigger in our direction? but it's not ok for us to be both personally offended and very angry about it???" (
http://www.salongeek.com/hair-geek/162794-animal-testing-3.html) there is only one gun I can see pointed at Artdeco right now... and that is in the hands of somebody other than myself. One may say these targeted rants could be seen as shooting oneself in the foot.
Always nice to see good customer service in action gaining a company potential new clients.