Fake it...
Well-Known Member
Morning!
Just a quickie but say you have two nail clients who you see separately every Thursday fortnightly One this week, one next etc.
You know that pretty much without fail these clients always have 11 am Thursday morning but a new client has called wanting an app in July on Thurs at 11am. The day before her hols. What do you do?
A. Book her in and explain to your regs that the app on that date isn't available or...
B. Tell newbie that the slot is already taken?
I'm sort of 50/50, should it be first come, first served and Newbie gets the slot or should I take the chance that my erg will want it providing nothing happens to stop her? (sickness, hols etc)
Any advice Geeks? xx
Just a quickie but say you have two nail clients who you see separately every Thursday fortnightly One this week, one next etc.
You know that pretty much without fail these clients always have 11 am Thursday morning but a new client has called wanting an app in July on Thurs at 11am. The day before her hols. What do you do?
A. Book her in and explain to your regs that the app on that date isn't available or...
B. Tell newbie that the slot is already taken?
I'm sort of 50/50, should it be first come, first served and Newbie gets the slot or should I take the chance that my erg will want it providing nothing happens to stop her? (sickness, hols etc)
Any advice Geeks? xx