Question - Do you do a full medical history consultation with every new client??
So I've just been to have reflexology as my IBS is acting up again (too much Christmas pud lol!!) I haven't seen this lady before and she was recommended by a friend. She has her own home salon which was pleasant enough but very cluttered.
My problem is that as a new client to her all she asked me before starting the treatment was my name, DOB and why I was there today for treatment.
Maybe I'm being "anal" as I'm fairly new to the game but I do a full consultation with every new client and check for any changes to their health on following appointments. I go through all possible contra-indications in the medical history and also try and get an insight into their way of living with lifestyle questions. I believe that the more I can understand about how the client relaxes (or doesn't) etc helps me to better assess their indiviual needs and adapt the treatment to suit them.
Am I being too thorough??
I also give aftercare advice, you know regarding drinking water to flush through toxins etc, relaxing, the list goes on and on. I also tell the client if I found any problem areas or things they should be aware of and everything is recored on their record card. When she finished she just said try and relax and that was it she didn't say what if anything she had felt or found only asked me if I had any tender areas. When I said the top of the sole of my foot she said yep thats your stomach area - and that was it! Nothing as far as I'm aware was written on my card.
She was a very nice lady and the actual treatment was very nice, but I was concerned at the lack of info she actually wanted before she started.
Your thoughts please
So I've just been to have reflexology as my IBS is acting up again (too much Christmas pud lol!!) I haven't seen this lady before and she was recommended by a friend. She has her own home salon which was pleasant enough but very cluttered.
My problem is that as a new client to her all she asked me before starting the treatment was my name, DOB and why I was there today for treatment.
Maybe I'm being "anal" as I'm fairly new to the game but I do a full consultation with every new client and check for any changes to their health on following appointments. I go through all possible contra-indications in the medical history and also try and get an insight into their way of living with lifestyle questions. I believe that the more I can understand about how the client relaxes (or doesn't) etc helps me to better assess their indiviual needs and adapt the treatment to suit them.
Am I being too thorough??
I also give aftercare advice, you know regarding drinking water to flush through toxins etc, relaxing, the list goes on and on. I also tell the client if I found any problem areas or things they should be aware of and everything is recored on their record card. When she finished she just said try and relax and that was it she didn't say what if anything she had felt or found only asked me if I had any tender areas. When I said the top of the sole of my foot she said yep thats your stomach area - and that was it! Nothing as far as I'm aware was written on my card.
She was a very nice lady and the actual treatment was very nice, but I was concerned at the lack of info she actually wanted before she started.
Your thoughts please