clara doon
Well-Known Member
hi guys,
I've had a new client this week who has been visiting another tech for sometime, but hasn't had the best experience of nail enhancements, and I think I've given the best professional advice, but was very careful not to dismiss the other tech as I didn't want to sound like I was slagging her work.
this client has very over grown cuticles and I did spend a great deal of time removing the non living tissue from the nail plate and I did this very carefully but the cuticle area was a little sore and red (she'd never had this done before) I'm wondering now if I should have not done the treatment until the cuticles had fully recovered.
The reason they were in this state is because her previous tech retailed her a set of cuticles nippers and told her to use them in between appointments and to file any loose or hard skin around the nail unit the clients is also a picker. I explained what I thought of this action (nicely ..with a smile)
and retailed her solar oil and cuticle eraser, I also explained if she continued to pick/nip and file I wouldn't be able to do her nails in the future...
is there anything else any of you would have done? I might give her a follow up call just to remind her of her home care !!
thanks for listening
I've had a new client this week who has been visiting another tech for sometime, but hasn't had the best experience of nail enhancements, and I think I've given the best professional advice, but was very careful not to dismiss the other tech as I didn't want to sound like I was slagging her work.
this client has very over grown cuticles and I did spend a great deal of time removing the non living tissue from the nail plate and I did this very carefully but the cuticle area was a little sore and red (she'd never had this done before) I'm wondering now if I should have not done the treatment until the cuticles had fully recovered.
The reason they were in this state is because her previous tech retailed her a set of cuticles nippers and told her to use them in between appointments and to file any loose or hard skin around the nail unit the clients is also a picker. I explained what I thought of this action (nicely ..with a smile)
and retailed her solar oil and cuticle eraser, I also explained if she continued to pick/nip and file I wouldn't be able to do her nails in the future...
is there anything else any of you would have done? I might give her a follow up call just to remind her of her home care !!
thanks for listening