amanda80sgirl
Active Member
I really need some help please... And would appreciate No judgment, basically a client who’s hair I’ve done three times
In October
1/a highlights and toner to rectify a an alleged hair colour done at salon
On November
2/ to rectify a home dye gone orange I done balayage we discussed perms I advised her to condition her hair and done strand test
In December d3/ done perm it didn’t take so I offered refund which she instantly accepted
Had no contact until now, she’s gone to a no win no fee solicitor who has sent a letter to me.
Staying she has had to have hair cut due to perm
My liability insurance has lapsed ( I’ve had a lot of personal problems in last year or so so tbh completely forgot)
Really feel completely out my depth and confidence has gone I’ve been doing this twenty years and never had a problem, any advice would be good right now please
Thankyou
In October
1/a highlights and toner to rectify a an alleged hair colour done at salon
On November
2/ to rectify a home dye gone orange I done balayage we discussed perms I advised her to condition her hair and done strand test
In December d3/ done perm it didn’t take so I offered refund which she instantly accepted
Had no contact until now, she’s gone to a no win no fee solicitor who has sent a letter to me.
Staying she has had to have hair cut due to perm
My liability insurance has lapsed ( I’ve had a lot of personal problems in last year or so so tbh completely forgot)
Really feel completely out my depth and confidence has gone I’ve been doing this twenty years and never had a problem, any advice would be good right now please
Thankyou