Online booking systems

#1
looking for recommendtions for online booking systems, at present using isalon, looking to change. I have looked at phorest and short-cuts so far. I have 12 employees. Thnaks
 

BannerPenguin

Well-Known Member
#2
Ovatu.com is solid.
 

rubywoo

Active Member
#3
I've recently tried Ovatu as I'm looking for a new provider but I found the interface really dated, fussy and confusing, trying to make an appointment seemed so long winded, I gave up and as the rest of my team are technophobes they wouldn't know where to start. I've tried Shedul but once I went live with the payments I found out that the other part of their company "Fresha" that processes the payments, promotes other local salons they have listed, to your clients, I've been using Simply book me for several years as it allows full payment up front for online booking but I need something that can handle the retail side and commissions too. I would love something like Shedul but without the feeling of Treatwell for the client experience, I've used Premier spa in the past but their cloud based system doesn't have what I need. I'm stumped at the moment, I'm such a fuss pot.
 

Bel's Gels

Qualified Nail Technician
#4
I use Shedul. Extremely user friendly and its FREE!
 

#5
Acuity is very easy to set up and configure
 

RD Beauty

Active Member
#6
I am looking for a new system. I currently set setmore but they can’t offer more than one location. I also need to be able to take payments for booking fees.
 

#7
I've recently tried Ovatu as I'm looking for a new provider but I found the interface really dated, fussy and confusing, trying to make an appointment seemed so long winded, I gave up and as the rest of my team are technophobes they wouldn't know where to start. I've tried Shedul but once I went live with the payments I found out that the other part of their company "Fresha" that processes the payments, promotes other local salons they have listed, to your clients, I've been using Simply book me for several years as it allows full payment up front for online booking but I need something that can handle the retail side and commissions too. I would love something like Shedul but without the feeling of Treatwell for the client experience, I've used Premier spa in the past but their cloud based system doesn't have what I need. I'm stumped at the moment, I'm such a fuss pot.
That’s the first time I’ve heard that I was going to use schedul but that’s put me off!
 

Justyne

New Member
#8
That’s the first time I’ve heard that I was going to use schedul but that’s put me off!
Hey Team, Justyne from Shedul here :)

Just wanted to clarify that for online bookings with Fresha, you have two booking routes:
1. you have your unique URL links for your website, facebook and instagram that only lists your services/ brand and has zero reference to any other businesses
2. you are listed on the market place to help advertise your business to clients who haven't heard of you / are new to the area and are looking for services

So you essentially have best of both worlds :) Your regular clients who know you will go to your website / facebook page to book and will only see your services and clients who do not know you will be able to discover you on the market place.

Hope this eases your mind <3

I've recently tried Ovatu as I'm looking for a new provider but I found the interface really dated, fussy and confusing, trying to make an appointment seemed so long winded, I gave up and as the rest of my team are technophobes they wouldn't know where to start. I've tried Shedul but once I went live with the payments I found out that the other part of their company "Fresha" that processes the payments, promotes other local salons they have listed, to your clients, I've been using Simply book me for several years as it allows full payment up front for online booking but I need something that can handle the retail side and commissions too. I would love something like Shedul but without the feeling of Treatwell for the client experience, I've used Premier spa in the past but their cloud based system doesn't have what I need. I'm stumped at the moment, I'm such a fuss pot.

See my answer above :) Hopefully that'll answer your concern <3
 

#9
Hey Team, Justyne from Shedul here :)

Just wanted to clarify that for online bookings with Fresha, you have two booking routes:
1. you have your unique URL links for your website, facebook and instagram that only lists your services/ brand and has zero reference to any other businesses
2. you are listed on the market place to help advertise your business to clients who haven't heard of you / are new to the area and are looking for services

So you essentially have best of both worlds :) Your regular clients who know you will go to your website / facebook page to book and will only see your services and clients who do not know you will be able to discover you on the market place.

Hope this eases your mind



See my answer above :) Hopefully that'll answer your concern QUOTE]

So there will defo not be and reference to any other salons when clients are taken off site to fresha to pay? I was about to sign up with ovatu on this basis?
 

#10
I've recently tried Ovatu as I'm looking for a new provider but I found the interface really dated, fussy and confusing, trying to make an appointment seemed so long winded, I gave up and as the rest of my team are technophobes they wouldn't know where to start. I've tried Shedul but once I went live with the payments I found out that the other part of their company "Fresha" that processes the payments, promotes other local salons they have listed, to your clients, I've been using Simply book me for several years as it allows full payment up front for online booking but I need something that can handle the retail side and commissions too. I would love something like Shedul but without the feeling of Treatwell for the client experience, I've used Premier spa in the past but their cloud based system doesn't have what I need. I'm stumped at the moment, I'm such a fuss pot.
I use Shedul not sure I like the idea of Fresha promoting other local salons to my clients though. Did you contact them at the time about this? Is simply book me expensive? I like the idea that they pay upfront at the time of booking as I do shedul and haven't upgraded and we had a client book in and cancel out in a matter of hours. I think I've changed my settings to 48 hrs now but I havent upgraded and I really need to be taking booking fees, they have by passed this as they have booked directly onto the system.
 

#11
Is there an official response from Shedul to the point raised #9 by inspia?
 

#12
Is there an official response from Shedul to the point raised #9 by inspia?
Given the importance of the point raised by inspia ".......So there will defo not be and reference to any other salons when clients are taken off site to fresha to pay?....."
it is less than reassuring that no official answer has come from Justyne at Shedul.

Shame.
 

#13
Given the importance of the point raised by inspia ".......So there will defo not be and reference to any other salons when clients are taken off site to fresha to pay?....."
it is less than reassuring that no official answer has come from Justyne at Shedul.

Shame.

@Stuart Hey Hey , sorry, it was so small we missed it but yes, you have the two options.

If have your unique URL to facebook, your website or instagram where this is no reference to any other business :)
 

#14
@Stuart Hey Hey , sorry, it was so small we missed it but yes, you have the two options.

If have your unique URL to facebook, your website or instagram where this is no reference to any other business :)
Justyne,

Thank you for your response.

Dont quite understand the "it was so small" comment.

Thanks again.
 
Top