makeupartistzoe
Well-Known Member
Hiya Geeks!
Over the last four years I've had a few stylists and beauty professionals come and go, but I've always struggled with maintaining a clean and tidy salon!
Currently my staff are all on booth rental and in all their contracts it reads 'the consultant agrees to keep the locate of services in good working condition and undertake a good housekeeping routine to keep the location clean and tidy.' I've tried to divide the staff into two teams hair and nails ( they work upstairs) and beauty ( staff room and downstairs) and each team keep the two sections of the salon clean. That didn't work as one of each team wouldn't be bothered or want to go home early dumping all the work on others.
Most recently, which has been much better but not massively is every other day we pair up and do a full clean, Hoover, mop, bleach the loo... But again two of the team are less motivated to be bothered and they all like to moan about it. Plus communal areas like waiting areas and retail needs to be dusted and it all just mounts up!
I've mentioned in staff meetings cleaning isn't consistent and other people are going to have different 'standards of clean' to others, so I'm going to have to employ a cleaner and out their rent up to cover it. I felt like I was punishing the ones that make more of an effort than others ( but then even those don't clean to my standards.)
I'm meeting with them all on Friday morning to go through notice of their contract change ( all changes won't apply until October where their contracts are reviewed, that's in their contracts.) I'm thinking of saying...
'Your daily housekeeping and cleaning rotas aren't matching my expectations. I'm repainting my tan room, the bathroom and glossing a few areas of the salon at the end of August, with that I'm doing a deep clean. For the month of September I'm going to trial a different cleaning plan. I still expect you to empty your bins into the main bin at the end of each working day...< then list things like washing up, decluttering stations > but hoovering, mopping, dusting and the loo is to be done by a cleaner. So instead of hiking up your set rent each month the cleaners bill will be divided between each person based on how much they have worked. Ie a part timer will work less and should really pay less in, if they are making less mess. The cleaner will be flexible and will work less if our apprentice can work more and if everyone is more mindful of keeping a little bit more tidy each day'
How would you find that in your salon? I have a team who HATE cleaning, but then I'm really into making sure our standards are the highest- and I know all salon owners that have put their blood, sweat and tears oh and £££ into their salons should back me up! I can't just let our apprentice do everything coz we work two late nights and six days and as we aren't that big and reasonably busy it's better for a morning clean or after hours.
Over the last four years I've had a few stylists and beauty professionals come and go, but I've always struggled with maintaining a clean and tidy salon!
Currently my staff are all on booth rental and in all their contracts it reads 'the consultant agrees to keep the locate of services in good working condition and undertake a good housekeeping routine to keep the location clean and tidy.' I've tried to divide the staff into two teams hair and nails ( they work upstairs) and beauty ( staff room and downstairs) and each team keep the two sections of the salon clean. That didn't work as one of each team wouldn't be bothered or want to go home early dumping all the work on others.
Most recently, which has been much better but not massively is every other day we pair up and do a full clean, Hoover, mop, bleach the loo... But again two of the team are less motivated to be bothered and they all like to moan about it. Plus communal areas like waiting areas and retail needs to be dusted and it all just mounts up!
I've mentioned in staff meetings cleaning isn't consistent and other people are going to have different 'standards of clean' to others, so I'm going to have to employ a cleaner and out their rent up to cover it. I felt like I was punishing the ones that make more of an effort than others ( but then even those don't clean to my standards.)
I'm meeting with them all on Friday morning to go through notice of their contract change ( all changes won't apply until October where their contracts are reviewed, that's in their contracts.) I'm thinking of saying...
'Your daily housekeeping and cleaning rotas aren't matching my expectations. I'm repainting my tan room, the bathroom and glossing a few areas of the salon at the end of August, with that I'm doing a deep clean. For the month of September I'm going to trial a different cleaning plan. I still expect you to empty your bins into the main bin at the end of each working day...< then list things like washing up, decluttering stations > but hoovering, mopping, dusting and the loo is to be done by a cleaner. So instead of hiking up your set rent each month the cleaners bill will be divided between each person based on how much they have worked. Ie a part timer will work less and should really pay less in, if they are making less mess. The cleaner will be flexible and will work less if our apprentice can work more and if everyone is more mindful of keeping a little bit more tidy each day'
How would you find that in your salon? I have a team who HATE cleaning, but then I'm really into making sure our standards are the highest- and I know all salon owners that have put their blood, sweat and tears oh and £££ into their salons should back me up! I can't just let our apprentice do everything coz we work two late nights and six days and as we aren't that big and reasonably busy it's better for a morning clean or after hours.