Hiya
I know this has been discussed before, but have spent ages looking through past messages and searches - but here goes!
I am new (2nd week working - trained Creative) and had a lady with short nails come in for one colour clear overlays to help her grow her nails. I prepped in usual way, nail polish remover, scrubfresh and light Koala buffer to remove shine. Put on a really thin layer of Perfect Clear and Ret + - it looked great, she was really pleased last Friday!!!! Whilst chatting I found out that she was a Beauty Therapist, who was trained in acrylics! Dont know what type, but she was working in kitchens as she had no clients.
She rang on Monday to say they had ALL FALLEN OFF!! Oh great, good reputation. I have offered her, her money back and said I would try and find out why (rang Creative technical support, but they haven't had time to get back to me yet).
Does anyone have any ideas please, cos I have another customer coming in Friday, who says she has had this before and they have fallen off. I intend to use Primer on her, as well as above. I have also told her that I wont be refunding her money as she is aware of the problem. :?:
Am I right? Help?
Thanks
Lesleyxx
I know this has been discussed before, but have spent ages looking through past messages and searches - but here goes!
I am new (2nd week working - trained Creative) and had a lady with short nails come in for one colour clear overlays to help her grow her nails. I prepped in usual way, nail polish remover, scrubfresh and light Koala buffer to remove shine. Put on a really thin layer of Perfect Clear and Ret + - it looked great, she was really pleased last Friday!!!! Whilst chatting I found out that she was a Beauty Therapist, who was trained in acrylics! Dont know what type, but she was working in kitchens as she had no clients.
She rang on Monday to say they had ALL FALLEN OFF!! Oh great, good reputation. I have offered her, her money back and said I would try and find out why (rang Creative technical support, but they haven't had time to get back to me yet).
Does anyone have any ideas please, cos I have another customer coming in Friday, who says she has had this before and they have fallen off. I intend to use Primer on her, as well as above. I have also told her that I wont be refunding her money as she is aware of the problem. :?:
Am I right? Help?
Thanks
Lesleyxx