Hi,Im having a few phone calls recently from people, just asking about prices,Im just concerned where else they are going as there not getting back to me,I am charging the average price for a set in the area I feel ,but it just worries me there finding somewhere cheaper..ie:mma or nns salons and going there..and I get the brunt of it when they want infills,..do you think I should make them aware that cheaper could be less hygiene and could cause complications,and if so how would you word it?
Phone calls regarding prices.
- Thread starter Missy G
- Start date
Help Support SalonGeek:
geeg
Judge Gigi-Honorary Geek
Do you think these are genuine customers calling or students doing assignments where part f the assignment is to compare local prices in salons? If not, then ....
No I wouldn't go into the 'you get what you pay for' argument. People who are genuinely shopping on price don't really care.
What I woud do is tell them what YOU offer for that price and give them a alternative quick treatment price for PopIts which is cheaper and quicker than your other service. PopIts is perfect for this type of customer and will really put bums on seats for you.
Having more than one service PRICE option makes you much more competitive.
geeg
Judge Gigi-Honorary Geek
Then grab this market with PopIts. THESE ARE your PopITs customers in the making. :green:
I don't get paranoid and I don't give a shyte, I tell them my prices.
It would do my head in if i thought every phone call had an ulterior motive.
I refer them to my website, then they can make up their own minds, I'm not interested in cheap prices or cheap clients.
It would do my head in if i thought every phone call had an ulterior motive.
I refer them to my website, then they can make up their own minds, I'm not interested in cheap prices or cheap clients.
loubylou
Well-Known Member
Could be just new competition checking out your prices hun :hug:
Mmm I do wonder that sometimes,ok guys thanks for your replies.
blossom
Well-Known Member
Coppertop
Well-Known Member
If you need the customers then why not try and get some details off them.
Offer to send them a pricelist maybe and maybe even a new customer discount, whatever you think you can offer.
:hug:
Offer to send them a pricelist maybe and maybe even a new customer discount, whatever you think you can offer.
:hug:
geeg
Judge Gigi-Honorary Geek
So do I BUT we are talking from a position of great stregnth and reputation for what we do ... IOW we can afford to turn customers like this down. In the case of Carl and Myself I would guess we have 40 years experience of doing nails and highly successful busiesses.
In case no one has noticed ... we are in a recession. Techs tell me every day it is getting harder to get new people into the salon and many of the old faithfuls are 'having a rest' from nails which really means they are cutting back and feel they cannot afford it!!
DON'T OFFER THESE ONES A DISCOUNT!!! OFFER THEM AN ALTERNATIVE SERVICE. A FULL SET IN 30-40 MINUTES AT A REDUCED COST. They then may think twice about stopping having their nails done and they may think twice about going 'up the road' to a cheaper person.
PopIts will reduce your time and give you the chance to offer a beautiful service at less cost and you loose nothing.
I'm telling you from the customer's point of view giving a discount is just like telling them that you can afford to work for less money than you have been getting!! BAD signal to be giving out. WE are professionals and we don't discount!! Offer an alternative service and give the customer the choice and you may actually make more per hour than you are doing now because you will be doing a set in half the time it normally takes you.
Does no one understand this concept???
nail.queen
Active Member
hi, the more detail i use in nail art the more i charge my prices start from £5:lol:
Lynne Baker
Lynne The Skin!
I certainly do, and have had several heated discussion with my Mama about this. She thinks I should offer her senior citizen chums a full blown Spa manicure or Raw Earth pedicure for a fiver each. And I won't! I'll do a nail prep and polish for a tenner but I'm not spending out on time and materials only to find myself well and truly out of pocket. I know it wouldn't be repeat business because I would have to increase my prices and once they've had it so cheap they would expect that rate again. Mama's response? People want a bargain, and I don't think you can afford to be choosy in a recession.
I told her that if they can find the same service elsewhere good luck to them, but it won't be from me!
blossom
Well-Known Member
I can understand the concept of a set of PopIts taking less time to apply in the first instance, yes.
But 90% or more of our work is rebalancing. Would a rebalance with PopIts take less time than a traditional rebalance?
geeg
Judge Gigi-Honorary Geek
Yes
Doorie
Well-Known Member
^some will, imo.
if you use an opaque pink, then for one appt it can be a simple infill with just a bit of "buffing" to get it to the high shine
if you use an opaque pink, then for one appt it can be a simple infill with just a bit of "buffing" to get it to the high shine
Doorie
Well-Known Member
it depends on you!
if you understand things quickly, if you get tu use them quick...
and if you have a good educator too!!
if you understand things quickly, if you get tu use them quick...
and if you have a good educator too!!
blossom
Well-Known Member
So given a basic straightforward rebalance, with no problem areas, how long are you looking at for a Popit rebalance?
