Gorgeouslocks21
Well-Known Member
I work by myself from home offering hair extension services.
After doing it for 4 years I’ve started getting a bad back so have dropped my hours. Also found doing everything myself stressful as was taking too much on.. hate turning people away.
So I made it very aware to clients I was dropping my hours so to book in advance As i won’t squeeze them in last minute.
BUT I still get clients (mainly my regulars who have been with me ages) who don’t book in advance and literally end up begging me to squeeze them in one last time.. so I do but then it just happens again next time because but they don’t book in advance.
Some have got abit annoyed when I can’t fit them in and say ‘but my hair my get damaged waiting that long for maintenance’ like it’s my fault!
I want to reply in a firm way but also a kind way as I don’t really want to loose them as clients. But I feel like they are not respecting my time and job..
Sorry for the rant!
After doing it for 4 years I’ve started getting a bad back so have dropped my hours. Also found doing everything myself stressful as was taking too much on.. hate turning people away.
So I made it very aware to clients I was dropping my hours so to book in advance As i won’t squeeze them in last minute.
BUT I still get clients (mainly my regulars who have been with me ages) who don’t book in advance and literally end up begging me to squeeze them in one last time.. so I do but then it just happens again next time because but they don’t book in advance.
Some have got abit annoyed when I can’t fit them in and say ‘but my hair my get damaged waiting that long for maintenance’ like it’s my fault!
I want to reply in a firm way but also a kind way as I don’t really want to loose them as clients. But I feel like they are not respecting my time and job..
Sorry for the rant!