debbienailz
Well-Known Member
hi everyone
today i received a letter from prof naiils magazine to renew my subscription with them..no problem but ....
i used to have a subscription to both mags so when i rang them about this ...(months ago now) they told me that i would continue to receive the new mag until both subscriptions had been met in full ...so this meant that the copies they owed me from nails would be carried over when my subs to prof nails had ended ...(i hope this makes sense).
so to cut a long story short:green: i was surprised to get this renewal notice ...so i rang them .
i spoke to a very nice lady called jan who told me to ignore the letter and that at present they were still trying to merge all data from both companies and that i must have slipped through the net (typical of me ...lol ).
i came off the phone not being totally convinced as she was not able to get into the computer system because of the data transfer so how will anyone know that i am still to get my mag (if she was unable to input this info in the first place )i suppose time will tell and i know i am probably being a little cynical:| ..but i have a feeling i won't be geting my monthly fix (the magazine ...what did you all think i meant ...:green: ) next month
anyone else had a similar problem ...i can't be the only one to have subscribed to both mags
thanks for your help in advance
debbie
today i received a letter from prof naiils magazine to renew my subscription with them..no problem but ....
i used to have a subscription to both mags so when i rang them about this ...(months ago now) they told me that i would continue to receive the new mag until both subscriptions had been met in full ...so this meant that the copies they owed me from nails would be carried over when my subs to prof nails had ended ...(i hope this makes sense).
so to cut a long story short:green: i was surprised to get this renewal notice ...so i rang them .
i spoke to a very nice lady called jan who told me to ignore the letter and that at present they were still trying to merge all data from both companies and that i must have slipped through the net (typical of me ...lol ).
i came off the phone not being totally convinced as she was not able to get into the computer system because of the data transfer so how will anyone know that i am still to get my mag (if she was unable to input this info in the first place )i suppose time will tell and i know i am probably being a little cynical:| ..but i have a feeling i won't be geting my monthly fix (the magazine ...what did you all think i meant ...:green: ) next month
anyone else had a similar problem ...i can't be the only one to have subscribed to both mags
thanks for your help in advance
debbie