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diesel1978

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hi i just wondered if any of you suscribe to the professinal nails and beauty mag?
I have been subscribing for about a year now and paid for two years in advance.
All of a sudden they stopped sending me the nail magazine. At first i thought that maybe it was normal then i read a post on here that said they sent something oit about it going solo and asked if u still wanted to recieve it. I never recieved anything like this so i wrote a aletter to them asking why i had'nt recieved my mag and could they carry on sending it and send me all the issues that i had not recieved. I have heard nothing!!!! :( so the other week i sent them an emaill saying the same and still nothing :evil: im a so upset i miss not having it!!!!!
Can any one shed an light on the situation???????????
Plllllllllllllleeeeeeeeeeeaaaaaaaaaaaassssssssssse
 

Debs

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This happened to me, they will honour the subscription and give you the nails mag until your subscription runs out. You`ll just have to get onto them again
 

pinkshell_nails

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The very same thing has happened to me, I received a letter asking if i still wanted to receive it after it had gone solo, quite silly really since ive paid for it, of course i still want it! And now, 2 months down the line i havent received my last couple of copies. Has any one got an e-mail address which i could send to them asking where my copies are? I would appreciate it! Thanks :)
 

diesel1978

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hi michelle, the email i used was the one on the proffesional beauty website, don't know if its the right one (hasnt hot me very far) but worth a try!!!!!!
 

Nailsinlondon1

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Try the annual subscription Telephone number:
01371 810433
They might be able to check up on things for you.........

If not try: 020 76103001

hope this helps
 

diesel1978

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thanx ruth will give them a call tomorrow and let u all know the result!!!
 

Mandi

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Same happened to me :( I called to see what was going on and ther was no record that I sent in my form to continue reciecing the nail mag. So I missed out on 2 months of magazines as they said they had run out of back orders. Apparently I should recieve the next one out....I'll just hav eto wait and see I guess
 

Jacky

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I wasnt sure if Professional Nails had received my form relating to the continuation of my subscription..........
I receive professional Beauty & Nails and they issued a form to complete indicating if you wished to continue receiving Nails.
I gave the subscription line a quick ring and to be honest they were everso helpful and were able to check what was happening while I waited.

I definitely recommend giving them a call! :sunny:
 

SammiG

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I have a subscription for 'Nails' mag. I have been receiving Nails, professional nails and professional beauty! I did try and phone and have emailed (Thought I'd offer to pay to make sure I got it regularly in the future!)but heard nothing. I've only been paying for one subscription...Sure this isn't right but they are still sending it to me (not that I mind!!!!) Are the mags connected in some way? or should they be sent together? Can anyone enlighten me?XX
 

diesel1978

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ok i have just been on the phone to the subscription line and ........................ they did recieve my letter and my email and have altered the details so that i will now continue to recieve the nails mag.
Apparantly the slip to confirm that i still wanted to recieve the mag was inside the magazine although i am sure i wwould have noticed it!!!!
As for the issues i have missed .....she has made a note on file and if there are any spare they will send them out but she could'nt promise any thing.... :( but hopefulllyyyyyyyyyy
 
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