PinkPotions
Well-Known Member
I had a 1st time client on Wednesday night. She works with my sister so my sister had pretty much arranged the appointment and just confirmed the time to me.
It was at the girls house, i normally work from my home salon but made the exception for her since she was a friend of my sis.
Well........
When i got there the place was FILTHY i mean proper dirt everywhere, spiders everywhere. 3 kids sat on the floor covered in ketchup. The woman wasn't joking when she said welcome to madness! She then told me she didn't own a table so could i do her enhancements on the sofa and lean on a childs book! Then changed her mind and asked me to do them on the ketchup floor!
I really wanted to run but me being the pathetic sap i am ( & wanting to spare my sis embarassment at work) i got on the floor and did the nails making sure to clean the floor first and i went mad with my dissinfect. The woman kept stopping every few minutes to yell at the kids who were running round me then she'd get up and make a cup of tea....
It took me 2.5hrs in the end by the time she stopped moving. Plus my leg was killing (i had a bad accident a year ago and have major metal implants in my leg!). At the end i had to get her to help me off the floor, I wasn't happy with a couple of the nails and then she asked what took me so long to do them.
I bit my tongue and left sharp. I'm still seething.
So anyways, the question: Do you mobile techs have a folding table and chairs you carry with you incase the client doesn't have one or do you ask that when they make an appointment.
It was at the girls house, i normally work from my home salon but made the exception for her since she was a friend of my sis.
Well........
When i got there the place was FILTHY i mean proper dirt everywhere, spiders everywhere. 3 kids sat on the floor covered in ketchup. The woman wasn't joking when she said welcome to madness! She then told me she didn't own a table so could i do her enhancements on the sofa and lean on a childs book! Then changed her mind and asked me to do them on the ketchup floor!
I really wanted to run but me being the pathetic sap i am ( & wanting to spare my sis embarassment at work) i got on the floor and did the nails making sure to clean the floor first and i went mad with my dissinfect. The woman kept stopping every few minutes to yell at the kids who were running round me then she'd get up and make a cup of tea....
It took me 2.5hrs in the end by the time she stopped moving. Plus my leg was killing (i had a bad accident a year ago and have major metal implants in my leg!). At the end i had to get her to help me off the floor, I wasn't happy with a couple of the nails and then she asked what took me so long to do them.
I bit my tongue and left sharp. I'm still seething.
So anyways, the question: Do you mobile techs have a folding table and chairs you carry with you incase the client doesn't have one or do you ask that when they make an appointment.