and she replied saying the answers are already on the site and stop wasting my time, every post you post is useless to me.
I was surprised when I read your post as I met Gina at GMEX last year and found her to be a most helpful person. So I went to the message board you mentioned and found the thread. I think it's a little unfair to state that Gina said "stop wasting my time" and "every post you post is useless to me" as she didn't say that at all. What she DID say was:
"Kimmy, just about every question you've ever asked me is already answered on my web site. Please don't take this wrong, but realize how incredibly impossible it is for me to answer every one of your questions when the answers are already here. Please, please, please find them. Most everything you will ever need is located under the link I have provided you three other times AND is listed on the navigation menu on every page -- it's called STUDENT HELP.
http://www.ginawallace.com/html/homelearn.php?page=homelearnstudents
Because of my dedication, I continue to reply, but there are at LEAST 3000 other students (at any given time) who are deserving of attention too. It is for this reason that in the future, I can only answer your questions that are NOT already listed. I'm sorry....but there is only one of me.
Your course has ALL the information in it that you need to succeed. Thousands upon thousands of people have become highly successful using the Home Learn method of training, even without this web site to assist them. I created this site of my own free will...NOT a requirement of my representation of ENP...but solely because I DO CARE about the outcome of each student.
I sincerely hope I have not offended you in any way, but please try to put yourself in my shoes.
I do hope Gina doesn't mind me quoting her here, but I thought it needed posting.
I know how much easier it is to ask someone for the answer to a problem rather than trying to find it yourself, but you have to realise that not everyone has the time on their hands to answer every question thrown at them. The way I read it, Gina has directed you to the Student Help section a few times previously and has said she doesn't wish to offend you in any way by telling you again that everything you need to know is in that section. I don't think her reply to you was rude at all.
Now, please don't take this as a personal attack - it isn't. I do know how complicated and frustrating everthing can be when first starting out. I just wanted to make sure other members didn't go away with the impression of Gina being an uncaring monster, because she's not. You perhaps took her reply the wrong way and I'm sure she wouldn't like to think that she upset you in any way.
Regards
Jackie