Hi , as you all may know i have just moved to a new location . I have been there two weeks now and i am having a ball, its much more of a professional environment.
As for phone call appointments , we thought we had it covered , that was until we realised i didnt get a reception on my mobile so everytime my phone was ringing i had to either sit in a very awkward position or get up and leave the shop............ so i had a word with the owner chris and suggested that when i was at home they could reach me on my mobile and when i was at work if i left a voice message with the shop number on it then they could either do my appointments or take there name , number and what service they wished to enquire and or book, and if they had a mobile they could text me and i could do it that way........
They are unable to do my appoinments for me as there is not a full time receptionist there.......... i designed and printed my own appointment books and take it home everynight and if by chance they did ring the shop in the morning then they would take the number and the shop would call me straght away and pass on the number and name.......
Well so far it seems to be running smoothly and i like doing my own appointments as it means there is no chance that a client can be booked in a double space or for a service they didnt want........
If you need anymore help please feel free to e mail me or pm..
take care love faye x