Mine has also frayed all around the zip and the handle, my ruck sack has completely frayed apart all around the zip as well
My trolly has broken, only had it 2 months & the wheels fallen off along with one of the feet, I've emailed them 4 times an had no reply, I can't seem to find a number for them though, does anyone have it?
I also got an email from them the other day (a marketing email) saying everything must go, are they going under? Xxxx
I have the monsoon trolley that is just falling apart! I've emailed them via there contact form and they replied quite quickly! They are going to call tomorrow so hopefully I can get it fixed as I've only had it a month!!!View attachment 42059
I have the monsoon trolley that is just falling apart! I've emailed them via there contact form and they replied quite quickly! They are going to call tomorrow so hopefully I can get it fixed as I've only had it a month!!!View attachment 42059
Did you email them or did you use the contact form on their page? I emailed them and they were quite good t getting back to me, otherwise i would comment on their facebook page and ask if they have received your email.
I think they are just having a clearance of stock, only a few items are in it
Omg I have the exact same one! Will be careful with it, but I really hope it last longer then a month!
It came without a key too, I had to email to ask them to send it, about 4 days later had a reply saying they would send me one. Was about two weeks ago and I still haven't got a key!
I didn't get a key either actually but I didn't feel I needed it so didn't bother contacting them. I may ask later...
Well I don't really need it either, it was the principle!
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