Salon reopening not as busy as thought it would be! Anyone else the same?

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KBM2020

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Hi guys! Hope you are all well and loving being back at work (if you're able to!)

I am reopening my salon 1st August (we specialise in facial treatments, think lash extensions, brows, facials!) and we had a generous waiting list prior to being given the green light.

After spending last weekend contacting those on the priority list, we are thankfully fully booked until 16th August. But honestly? After that we've only got one booking for August... Some of our regular clients informed us that they have recently lost their jobs/have other financial commitments which is understandable.

Has anyone else found that they aren't quite as busy as they expected to be? If so, how are you dealing with it?

Just to add, we are limiting the amount of clients we see in one day due to social distancing/extra cleaning measures etc! So appointments are more limited :)
 

ciderella71

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I opened this week and was fully booked but my diary as busy as I expected it to be but appointments are now flooding in thankfully.

Fingers crossed the same happens for you.
 

House Beauty

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Don’t worry just make sure you always ask the client before they pay if they would like to book their next visit in now. Recommend a timescale and ask if any days are preferred. Better a reschedule of something comes up than not rebooking.

Better a month in advance than none! I’m used to 3 months ahead so this will be weird but let’s just go with it.

Any that don’t rebook, call them a week before next one is due and remind them.
 

Jordon

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Hi guys! Hope you are all well and loving being back at work (if you're able to!)

I am reopening my salon 1st August (we specialise in facial treatments, think lash extensions, brows, facials!) and we had a generous waiting list prior to being given the green light.

After spending last weekend contacting those on the priority list, we are thankfully fully booked until 16th August. But honestly? After that we've only got one booking for August... Some of our regular clients informed us that they have recently lost their jobs/have other financial commitments which is understandable.

Has anyone else found that they aren't quite as busy as they expected to be? If so, how are you dealing with it?

Just to add, we are limiting the amount of clients we see in one day due to social distancing/extra cleaning measures etc! So appointments are more limited :)
Hi lovely,
We’ve found that when we’ve contacted a lot of our clients they’ve said they don’t feel comfortable having hair or beauty treatments right now. My friend was even laughed at when she rang one of her longest standing regulars to let her know appointments could resume ☹
 

Enchanting Beauty

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When I contacted clients to let them know I was going to get back to work, some were chomping at the bit (those that text me 2 seconds after the announcement :rolleyes: , some who have serious medical issues are going to look after themselves until things get back to normal if ever, one client is not ready to face the outside world & a few long standing clients who I thought would be desperate for an appointment haven’t even replied so I don’t even know what has happened there.
 

Jordon

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When I contacted clients to let them know I was going to get back to work, some were chomping at the bit (those that text me 2 seconds after the announcement :rolleyes: , some who have serious medical issues are going to look after themselves until things get back to normal if ever, one client is not ready to face the outside world & a few long standing clients who I thought would be desperate for an appointment haven’t even replied so I don’t even know what has happened there.
Haha I know as soon as the announcement happened I got messages too, thankfully off lovely ladies who I cherish.
How rude that some didn’t reply to you! Eek!
 

TheDuchess

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Yes I’ve been feeling anxious too. I’ve had loads of new client enquiries and all the appointments I wanted in week one, but I’m starting to have to hustle a little just to fill 1/3 of the appointments I usually offer.

I’ve hardly had any face appointments book in. I think I need to keep up social media and focus on the business which is strong. Lots of people are booking pedis so that’s what I’m going to push. I’m also going to keep pushing the #salonsaresafe message. I had a lot of likes for a photo of me wearing PPE and holding sanitiser. I notice that other salons are posting shots of their salons looking lovely and everyone looking great. I don’t know what they’re bookings are like - but I’m happier picking up clients who are sensible and anxious than all the blasé people.
 

RosieR

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It's absolutely dead next week. 4 appointments, that's it.
One facial booked for the week after, and about 6 tints/ brows and a couple of lip waxes. I have tried to encourage clients to come for mani/pedi and have their tint tests next week but no takers.
Some of my clients are absolutely terrified of leaving their house, so certainly not thinking of venturing to a salon anytime soon.
very strange times indeed.
 

Scrubadub

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Thinking from a clients point of view, there is no way I want anyone touching my face right now
 

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