I will just add that they sold a gel polish to my dad! With my card and the lady said he could return 'no probs' if unsuitable.
Unfortunately it was wrong (I asked him to pick me up a gel inhibition layer wipe type solution as I had a panic when I ran out). He picked up an asp gel top coat type product bless him.
Anyway I went along with my receipt saying I will have an exchange instead as I wanted done wax supplies and was told 'no way can we even exchange'. So I saud I thought it was strange for hygiene reasons but my dad double checked FOUR times!
The lady then said, ' well you would of only got an exchange anyway'. I was about to tell her to not worry and go when she suddenly raised her voice at me practically shouting, ' fine! I will do it, but this is very goodwill, AND I will be having a word with *original server* as she has messed up big time by telling you this!'
Well.. If that wasnt rude enough when I went back to the counter to do the exchange I said, it can honestly go back on the shelf as I font work with this system so I didn't even attempt to open it. To which she replied, 'well you got what you wanted so we shall leave it at that, that's what they all say when they want to bring something back' !!!!!
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