I’m in the process of looking for a software system and see that a lot of people have recommended schedul.
Just wondered for those of you that are with them, are there customer support good and easy to contact should a problem occur ?
Best Salon Software, salon pos, spa software, sheduling software, booking system for hair salons and beauty salons with advanced appointment scheduling, Online Booking, appointment reminders, client CRM, POS, products, business reporting, payroll and much
Unfortunately, as a software company owner myself, the phone is just not great for support as it's costly on staff time and not very effective. It's why you find a lot of tech companies don't do phone support.
Email only support is standard for most cloud systems. Old style Windows systems often have a phone support option but you are paying for this, sometimes thousands a year. Is it worth it? Remember even so called free systems like Shedul need to make money somehow and phone support is one of the biggest expenses of a software company.