I hope the picture is attached.
Can I get your help geeks. I am Shellac trained, do all prep, remove with Nourishing Remover for 8 mins. So here my client returns to me after 3 weeks for a re-shellac. I left remover on for 8 mins and the Shellac hadn't budged, so re-wrapped for a further 2 minutes and this was the result. I then spent ages just rubbing in more nourishing remover, but the nails actually looked stained. Not sure if the picture shows it looks stained though. I eventually had to use a koala buffer to gently remove the colour. I could still see some base coat and wondered if I had not done it thin enough, but after reading some threads on here about nails staining was wondering if I had done the base coat too thin?
I then found out my client wasn't using her Solar oil and was wondering if this could be the problem. Or was it because it was on for 3 weeks? Then I remembered having a similar problem when I used this colour (Hot Chillis) on a pedi a few months back, so was wondering could it be a problem with this colour?
Sorry for so many questions just trying to find a solution as the client was not happy, kept moaning about the state of her nails, and got me in such a pickle I actually ended up dropping my lamp :sad:. She still has some colour left on her nails, and have got her booked in for a re-shellac next week to try and rectify her problem, so would really like to have an idea as to what's happened, whether its down to me, or any other ideas. x
Can I get your help geeks. I am Shellac trained, do all prep, remove with Nourishing Remover for 8 mins. So here my client returns to me after 3 weeks for a re-shellac. I left remover on for 8 mins and the Shellac hadn't budged, so re-wrapped for a further 2 minutes and this was the result. I then spent ages just rubbing in more nourishing remover, but the nails actually looked stained. Not sure if the picture shows it looks stained though. I eventually had to use a koala buffer to gently remove the colour. I could still see some base coat and wondered if I had not done it thin enough, but after reading some threads on here about nails staining was wondering if I had done the base coat too thin?
I then found out my client wasn't using her Solar oil and was wondering if this could be the problem. Or was it because it was on for 3 weeks? Then I remembered having a similar problem when I used this colour (Hot Chillis) on a pedi a few months back, so was wondering could it be a problem with this colour?
Sorry for so many questions just trying to find a solution as the client was not happy, kept moaning about the state of her nails, and got me in such a pickle I actually ended up dropping my lamp :sad:. She still has some colour left on her nails, and have got her booked in for a re-shellac next week to try and rectify her problem, so would really like to have an idea as to what's happened, whether its down to me, or any other ideas. x