SiobhanMarie
Well-Known Member
So today I have had a girl leave me after 18 months (not bad thing a relief really).
In Aug I had to have a meeting with her in regards to clients not being happy with treatments etc, I said are you unhappy as I feel you are not giving me 100% - what should have been a quick easy chat turned into her shouting then having a 'panic attack' and saying that's it I'm crap at my job.
I explained that it was not the case but I need to keep everyone happy as its my business and my rep on the line so if she could stop taking selfies on fb in work time and post pictures of her work instead and clean i would not be having to have this chat.
So the next day she had booked a days holiday so i just sent a friendly message saying are you ok after yesterday and she said 'yes fine'.... i knew it was a funny reply so i said i can see we still have a few issues from our chat, will you be in work wed or not?
I heard nothing for a day yet se was on facebook, i left it until i finished work on the Saturday and said ok i have not heard back from you i shall rearrange your clients and could you bring keys and uniforms back in to me please.
She replied saying oh sorry i had a car accident (yet was out drinking) and this girls describes her day on facebook but you cant call people liars.
So after we resolved that i thought we were ok then then yesterday a lady had her lashes done with this girl and then i had a massage from her daughter saying her mom looked like a drag queen and why didn't i do them so i said was this lady unhappy se said no she loved them then said well she said they were too much so i said i have not got time to redo ill cut them down.
Then as she was leaving she went i didn't do anything wrong so i haven't got anything to worry about.
However it played on my mind so i messaged this lady to obs sort it all out then i had a message from my clients saying i didn't know what to say to you but i ama so angry i do not like the fact a member of your staff has sent my daughter a icon with a middle finger up on facebook.
I am mortified what would you all do?
In Aug I had to have a meeting with her in regards to clients not being happy with treatments etc, I said are you unhappy as I feel you are not giving me 100% - what should have been a quick easy chat turned into her shouting then having a 'panic attack' and saying that's it I'm crap at my job.
I explained that it was not the case but I need to keep everyone happy as its my business and my rep on the line so if she could stop taking selfies on fb in work time and post pictures of her work instead and clean i would not be having to have this chat.
So the next day she had booked a days holiday so i just sent a friendly message saying are you ok after yesterday and she said 'yes fine'.... i knew it was a funny reply so i said i can see we still have a few issues from our chat, will you be in work wed or not?
I heard nothing for a day yet se was on facebook, i left it until i finished work on the Saturday and said ok i have not heard back from you i shall rearrange your clients and could you bring keys and uniforms back in to me please.
She replied saying oh sorry i had a car accident (yet was out drinking) and this girls describes her day on facebook but you cant call people liars.
So after we resolved that i thought we were ok then then yesterday a lady had her lashes done with this girl and then i had a massage from her daughter saying her mom looked like a drag queen and why didn't i do them so i said was this lady unhappy se said no she loved them then said well she said they were too much so i said i have not got time to redo ill cut them down.
Then as she was leaving she went i didn't do anything wrong so i haven't got anything to worry about.
However it played on my mind so i messaged this lady to obs sort it all out then i had a message from my clients saying i didn't know what to say to you but i ama so angry i do not like the fact a member of your staff has sent my daughter a icon with a middle finger up on facebook.
I am mortified what would you all do?