Actually this account is run by customer service not sales. Sales only interacts directly with salons and distributers. We are simply here to answer any questions our fellow professionals may have about our product.
To answer
@RED STAR ’s question, yes the split ender does trip the very tip of ever strand of hair that runs through it, but only cuts 1/8 or 1/4 of an inch off depending on what setting you have it set on. This is where damage or weakening of the hair occurs most often, when it is removed it leaves behind the rest of the healthy strand, save that small fraction at the very end of it.
As for curly hair, it depends on how curly you are talking. If it is curly but can be pulled straight with a comb then the Split-Ender should still work just fine. However extremely curly, such as kinky or certain afro-textured hair, would need to be strained before being able to use the Split-Ender Pro.
There are full demonstrations on our website,
www.splitenderpro.com, if you are interested in checking them out. We will also be at Cosmoprof Itally this week at pavilion 25. If you are in the area of Bologna, Itally, feel free to drop by and meet the inventor and founder of the company.
