DaniBea
Member
Hello geeks.
I am a fully qaulified beauty therapist and have been doing beauty since 2005. Last year I gained my certificate in swarovski crystal toes (was expermimemting with them way before this point too and using the odd one for nail art etc). Since I got my certificate and passed the day course, I have been doing the full set of toes. I have had loads of clients since and have used loads of different sizes and colours, I have them on my own toes and I do my mams etc-
Anyways, I have this friend (I think everyone may have one of these friends) she likes to think she can turn up 3 hours late for appiontments without taking me or my time into consideration, she likes to randomly turn up to my house where my beauty room is located and expect treatments there and then etc.
She wanted her swarovski toes done for valentines day so I took a deposit from her to cover the cost of tge crystals and I (stupidly) told her I would do them for her for no service charge so I could get pictures for my site as I had never used the Indian Pink ones before and they would look lovely on my site etc.
I carried out the service the same as I always do and gave my aftercare advice to her etc etc etc. I asked her if she would like to take the extra crystals but she said no no no il leave them with you so you can infil them for me and get ones placed back on when the odd one falls off etc. I was fine with this and said no problem.
Once the CND glue is finally all dry I give the toes a nice strke and rub/flick over to maje sure they are all stuck, the odd one normally does ping off and I pop a fresh one on with fresh glue but not one came off on her set, they were well in truly stuck! My other two clients who were here were amazed by them and there was loads of complients etc. I got some lovely photos and I was feeling happier (as she turned up 3 hours late hence why I had other clie ts here but I sqeezed her in where I could and put my other clients first etc but still did a professional job).
Now .... this is the girls who turned up on monday for her highlights and at the end told me she would pay me next week!
She turned up 3 hours late for her appiontment.
She messaged me in the middle if the night to tell me one full toe had all slid off, all they crystals etc!
In the morning I just simply told her to book in for infils. She told me no because now 2 had slid off!
Now today is only the 2nd day and she messaged me to book in for an eyelash tint and infil and if she could book in on thursday and pay the thursday after. I didnt message back as I was busy with the kids breakfast and I didnt have my appiontment book tucked in my pjs lol plus I was plucking up the courage to say no, if she wanted to book in she would have to pay the same day etc. Within half an hour I had another message from her saying every single one of her toes had slid off, all the crystals, everything! I asked for a photo straight away but still.... hours later no photo! No responce!
Now I know that these crystals do not come off easy! I dont know how they could all slide off and its suspicious that she wants cheap and free treatments all of the time. Me and my friends have had ours on for 5 months with getting infills done... I dont get it! Is she pulling a fast one?
What would you do?
How should I cope with her?
Im worried for my reputation as nothing bad has happened to me before and I do hair and beauty! I have never ever had a complaint before!
I also dont have enough crystals left to do her full set again... shall I folk out for them or what do I tell her???
Thank you geeks!
Sent from my GT-I9505 using SalonGeek mobile app
I am a fully qaulified beauty therapist and have been doing beauty since 2005. Last year I gained my certificate in swarovski crystal toes (was expermimemting with them way before this point too and using the odd one for nail art etc). Since I got my certificate and passed the day course, I have been doing the full set of toes. I have had loads of clients since and have used loads of different sizes and colours, I have them on my own toes and I do my mams etc-
Anyways, I have this friend (I think everyone may have one of these friends) she likes to think she can turn up 3 hours late for appiontments without taking me or my time into consideration, she likes to randomly turn up to my house where my beauty room is located and expect treatments there and then etc.
She wanted her swarovski toes done for valentines day so I took a deposit from her to cover the cost of tge crystals and I (stupidly) told her I would do them for her for no service charge so I could get pictures for my site as I had never used the Indian Pink ones before and they would look lovely on my site etc.
I carried out the service the same as I always do and gave my aftercare advice to her etc etc etc. I asked her if she would like to take the extra crystals but she said no no no il leave them with you so you can infil them for me and get ones placed back on when the odd one falls off etc. I was fine with this and said no problem.
Once the CND glue is finally all dry I give the toes a nice strke and rub/flick over to maje sure they are all stuck, the odd one normally does ping off and I pop a fresh one on with fresh glue but not one came off on her set, they were well in truly stuck! My other two clients who were here were amazed by them and there was loads of complients etc. I got some lovely photos and I was feeling happier (as she turned up 3 hours late hence why I had other clie ts here but I sqeezed her in where I could and put my other clients first etc but still did a professional job).
Now .... this is the girls who turned up on monday for her highlights and at the end told me she would pay me next week!
She turned up 3 hours late for her appiontment.
She messaged me in the middle if the night to tell me one full toe had all slid off, all they crystals etc!
In the morning I just simply told her to book in for infils. She told me no because now 2 had slid off!
Now today is only the 2nd day and she messaged me to book in for an eyelash tint and infil and if she could book in on thursday and pay the thursday after. I didnt message back as I was busy with the kids breakfast and I didnt have my appiontment book tucked in my pjs lol plus I was plucking up the courage to say no, if she wanted to book in she would have to pay the same day etc. Within half an hour I had another message from her saying every single one of her toes had slid off, all the crystals, everything! I asked for a photo straight away but still.... hours later no photo! No responce!
Now I know that these crystals do not come off easy! I dont know how they could all slide off and its suspicious that she wants cheap and free treatments all of the time. Me and my friends have had ours on for 5 months with getting infills done... I dont get it! Is she pulling a fast one?
What would you do?
How should I cope with her?
Im worried for my reputation as nothing bad has happened to me before and I do hair and beauty! I have never ever had a complaint before!
I also dont have enough crystals left to do her full set again... shall I folk out for them or what do I tell her???
Thank you geeks!
Sent from my GT-I9505 using SalonGeek mobile app