Actually if you look at the bottom of the page you will see this forum is copyrighted by S2 so not really impartial is it?
The copyright at the bottom of this page is because S2 foots the bill for the site.
Long before S2 existed, it was just my wife and I footing the bill out of our own pockets. The content on this site is produced by the members and moderated by volunteers and it covers all sectors of the industry (Hair, Skin and Nails).
As S2, we value this site immensely as it gives us a conduit to listen and engage our customers in a unique and powerful way. But even before we had customers, we valued this site immensely because it connects professionals together. And that is all the reason we needed to create it.
No one stops any other company engaging with professionals on this site. I have lost count years ago on how often we have asked other companies to come and engage professionals here. Some do, however most can't be asked to. With very little exception, the same people that do not engage here do not engage on any other industry internet forum that I know of. It is an exercise more important to some than to others. It is deeply important to me.
At SalonGeek.com, our moderators (who volunteer their time freely here) go out of their way not to touch S2 threads because of the amount of crap trolls love to dish out about this being "an S2 site". In fact, apart from today I can't recall the last time in over 10 years I have closed a thread about S2 however the amount pure fiction some were drumming up to get attention and take pot shots gave me very little choice. If that would have been any other companies thread, it would have been closed 10 pages earlier once the trolls started dancing.
Why do people do this? It really saddens me that there is such vitriol in our industry when there is so damn much to celebrate.
Looking into things, some seem to have adopted a "Football Hooligan" mentality. In (I assume) a righteous defense of the supplier they hold dear, they attack another supplier (they do not even use) to try and discredit and support "their team". Why? We generally have great (or at least benign) relationships with our competitors. In fact, this weekend we were down in London at the wedding of some friends and a key competitor where we spent most of that evening partying with the owners of a large manufacturer (that happens to also be a key "competitor" of ours). When it came to nails, what did we talk about? How fricken awesome our industry is and how amazing the people in it.
Let me take this rant full circle.
I DEEPLY value HONEST feedback. It is aggravating for us at S2 if we are out of stock of something not because "of business stuff" but because we sincerely want to do right by every single professional we can come in contact with. Because we are proud of our industry. Because we are smitten with our profession. Because we all started as nail professionals behind the table and understand how important it is to you that we get it right. Every time.
As I mentioned earlier, we are not out stock of what the OP was asking after. That pedicure range was discontinued and we are fully in stock of our Marine SpaPedicure range. We sell over 2,200 items. 23 items are out of stock as of today. 12 of those are CND items and half of those items have alternative sizes in stock and available. For the remaining 6 items, we are doing our best to get those in (especially 1 item in particular which we have been working on getting in for over a month now).
Thanks for the opportunity for me to get all this out.
Love+Respect.
