gr8nailz
Well-Known Member
I'm curious and would like to get my fellow Geeks opinions on this.
Earlier this morning I received an email sent to all staff from my salon & spa owner stating that if any member of staff were "caught" with their cell phones on the salon/spa floor other than in the breakroom, their phone would be confiscated.
I called my team leader to find out what the hell prompted such a harsh email. She told me that apparently a handful of our 50 staff members have gotten in the habit of using their phones on the floor in front of clients...big no-no. She assured me that none of the nail spa team members were guilty of the offense. I figured as much since I'd never seen any of us do this.
Our handbook clearly states that cellphone use is confined to the breakroom or outside the salon/spa and anyone not adhering to this policy will be subject to disciplinary action.
My opinion is that rather than discipline an entire team of 50 in a mass sweeping email, would it not be better served to discipline the handful of offenders one-on-one, face-to-face?
I'm really looking forward to your opinions especially those of salon owners.
Earlier this morning I received an email sent to all staff from my salon & spa owner stating that if any member of staff were "caught" with their cell phones on the salon/spa floor other than in the breakroom, their phone would be confiscated.
I called my team leader to find out what the hell prompted such a harsh email. She told me that apparently a handful of our 50 staff members have gotten in the habit of using their phones on the floor in front of clients...big no-no. She assured me that none of the nail spa team members were guilty of the offense. I figured as much since I'd never seen any of us do this.
Our handbook clearly states that cellphone use is confined to the breakroom or outside the salon/spa and anyone not adhering to this policy will be subject to disciplinary action.
My opinion is that rather than discipline an entire team of 50 in a mass sweeping email, would it not be better served to discipline the handful of offenders one-on-one, face-to-face?
I'm really looking forward to your opinions especially those of salon owners.