This article made me really angry and then I just laughed at it. This woman clearly doesn't know what she wants, much less what a 'spa' is. I looked up the definition of spa and one website said, you should at least be given a robe and slippers, be in a relaxing environment with pleasant chilled music playing.
Now, Liz bought her gown and slippers, was not in a relaxing atmosphere and there was no pleasant music to speak of!!! So my question is, how can Tesco have the audacity to call this a spa in the first place!!!!
Liz says she wants more than a beauty salon nowadays, but yet, she was happy with a sub-standard, rushed manicure??? And don't all of us fix a smudged nail upon request? It's our JOB!!
Convenience aside, I really don't think we have anything to worry about. People pay and will continue to pay a little extra for some real pampering time in an actual salon, where there is a wide range of treatments, relaxing surroundings and a bit of privacy. I don't think Liz really understands this as I refer to he comment about wondering how many beauty salons will go out of business. As someone else said, I think people will try Tescos once and not back. Other people will love it and be regulars, but are these people, who want speed over quality, cheapness over the wonderful products we all use in our salons, really the kind of people any of us wants as clients?