spanishbeauty
Well-Known Member
Could have screamed this morning, client barges through my door at 10am, and goes to sit down at our manicure desks, she's a regular of my other BT, so I know who she is, and I ask if I can help her as I know she's not our 10am clients....she says yes I am here for my nails.....so I double check the book and she's turned up two days early!! No big deal, we laugh and she says she's tired as shes just come back from holiday. She then starts rummaging in her bag and says 'oohhh I bought some Shellac (1st alarm bell) when I was on holiday in China (second alarm bell) and its a new one cos you don't have it (ding ding ding). I glance at this fat ugly bottle that said love something on it and I said to her, no I'm afraid that's not shellac, the conversation goes on and on I'm not going to bore you but with the point that she's actually arguing with me and that the man in china told her it was shellac and it works just like shellac, etc etc, I told her its definately not, it shouldn't be for sale to you, it's not the correct bottle, it's not even a shellac shade and I would know because I have bought them all!!!! She wouldn't have it. I even brought over the shellac bottle and showed her this is what they should look like, yours doesn't even have shellac written on it!!!! She would not have it. My BT was in the back listening and just laughed but I don't know how you can explain it to people in any other way, I'm the professional, I research the products to bring you the best thing for your nails, and yet you still won't listen to me!! I do look young for my age and especially to be running my own business but if I am called 'young girl' by one more person in my salon, i will scream!!!!
Rant.over. Lol xxx
Rant.over. Lol xxx