Can anyone help me i bought a wax pot that has the removable cartridges which you can then roll the wax out straight onto the client it said in the instructions heat up on number 7 (the hottest) then let it cool down, never apply from a number 7 as it is too hot! its ment to be the easy and clean and more portable for mobile therapists! BUT the wax does not roll out! and once the wax gets into the roller it gets stuck and stops rolling all together! im having an arguement with the website i brought it off and there saying im not heating it properly!!!???? and because ive used it they wont refund me, but what i am saying is that it doesn't do what has been stated and advertised- do you think its the brand? i got the babyliss one. If i put the wax from being heated on a number 7 heat i would burn my clients! its not a biggie i have got another wax pot but just wanted a more portable one as the one i have at the mo is a salon wax pot- help me pleassseee
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