Hey guys! So, my mom lightened her own hair and toned it with wella T18. Well, it’s too ashy for her taste. It’s silvery and ashy. I’m not the best with toners and am a little lost to be honest. Does she need to re-tone it? I recommended she use 10 volume developer but I’m not sure what wella toner to recommend. She just wants a light natural blonde. She doesn’t like red or a lot of warm tones but she just wants a little warmth. I was thinking T11?? Or does she just need to wash her hair with clarifying shampoo and forget re-toning it?? What do you all think I should recommend?? Thanks!!