Hi
I have a salon near me that opened just before xmas. They had a advert on local radio saying "new salon........creative products etc". I only just went for a look yesterday and picked up a price list. The price list is full of spelling and grammar mistakes, but look like they spend a fortune getting them designed and printed (no creative logo on them though). The price list is also very unstructured and confusing for the customer I didnt get that good a look at the products but could only see solar oil in the retail area, think polish was another brand.
I hope i dont offend anyone who has these but they also have these horrible plasic seats for clients. It is a hand shape, clients sit in palm of hand, big fingers are the backrest with big red nails painted on. Sorry if anyone has these in their salon i just thought it looked cheap and tacky.
Just wondered what people thought about reputation. Should the professional reputation of creative not be carried throughout all business areas.