when it's l&p!
Okay has anyone else come up against this? My client needed a repair and I just couldn't fit her in, so she went to a nail bar in Eastleigh, Southampton. She asked if they could do a repair, but it had to be gel as that is what she has on. Well after all the techs(I use that word lightly) had had a good old look at the nails I had done (typical had to be her - she is my worst picking offender and her nails are usually trashed when she comes back for infills) and spoken to each other in their own language (they were from the Far East - how rude) in front of her, they told her the whole lot would need to come off and start a new set. Thankfully my client stood her ground and said, no just the one repair. So that's what they did and in my client's words "they got out a pot marked gel, and then dipped their brush in that watery stuff (ie monomer) and then dipped it in the powder (yup, this was the pot labelled GEL!!). This is the second time this happened to a client of mine (in different local salons). Surely there is something we can do - descriptions of goods act or something. I know you guys are doing a great job trying to stamp out mma etc, and raise standards in salons, but what can I do to educate the uninitiated. I bet you'll come back and say there have been loads of threads about this, but I hate people being misled like this.