Some men just react to waxing more than others.
I always get bad erythema myself on my legs, like bad enough I can’t wear a dress for a week. It’s nothing to do with what you did wrong.
I think it was Kim Lawless that taught me this. Basically my guy that gets a wax the first time (and not really the first time as his wife has been shredding him at home),his back was bright red and could have been a novel in Braille.
The advice was when you finish waxing use a warm towel or flannel as it gives a rush of circulation and flushes out lots of the redness. Obviously this makes it a bit red to begin with.
I actually stopped doing that and found my own way, by putting an electric blanket on the couch. I turn the client back over, ask if they want eyebrows doing. If not just leave them alone for 5mins and tell to keep on table.
Then apply after wax lotion. Kaeso is the best for this, it cuts my week of redness and bumps down to 2 days.
Encourage him to take antihistamines the day of a wax to prevent the release of histamine which is causing the reaction.
In any other treatment this would be like crap major allergy wtf to do but waxing, it’s a level of this for everyone. Most people are like a 3-4, this guy is a 10. I’ve only seen one 1 ever that didn’t even appear to have been waxed and it was amazing.
He waited the right time for sunlight to avoid pigmentation but he was on holiday and sweating. That always makes it worse. I always tell mine to wear a T-shirt and take aftercare cream on holiday. Unlike other reactions, eg tinting, waxing bumps and redness to improve on the last time if they keep it up. Thing is most guys will have one for a holiday every year and get the same results.
Extra steps you can take are finding a wax without allergens. Allergens are cera alba (beeswax), and goodness the word fails me but there is a warning on most Just Wax creme waxes. Vegan formulas are generally the best for these people, especially the Jax Wax white formula as it is designed for bikinis and much more kind but also used to removing coarse hairs.
On the more wary side, keep your wax low, so it shouldn’t be hot to touch, and avoid waxing anywhere twice at all. Things like legs are fine with this but again backs are so sensitive. Use a strip wax for the bulk and then a hard wax (Jax Wax again very good for this)as it will be a lot lot less red. It will look like hives in the worst cases, but is usually in guys with flushed cheeks and skin type 1/2, just from what I’ve noticed along the way for the last 8 years.
If you aren’t already also always use a pre wax oil for whatever type wax you use and always retail a post wax lotion to every new client. Not using it is the main reason for issues that cause alarm. In this one guy I apply, tell him one hour later his wife is to put it on with clean hands and again before bed.
Revise the no S rule, sweat, swim, steam, shower. Some people don’t wash backs in the shower either so if sweaty this means bacteria, so a gentle shower gel with no pouffe after a day to avoid irritation. For some reason everyone is desperate to bath in chlorine with freshly waxed skin and that alone leads to infection. I once had a dreadful rash after waxing my bikini and legs because I used a center parks essential oil pool. My birthday was on fire. And it’s not the waxing that causes this, only lack of info or following the info you give.
Hope this help! Don’t panic. They are just scared you’ve torn them to pieces it will go down. If it doesn’t you did a patch test so your insurer will cover you. They don’t give people money for going red and bumps after a wax. If it was that bad he would be calling the doctor.