TheIronLady
New Member
Sorry if this is in the wrong forum! But desperately seeking some advice please on behalf of my daughter.
My daughter was undergoing laser treatments for skin resurfacing and had paid for a package of 6, she managed to have around 3 appointments before lockdown hit. Meaning she has 3 left, she paid around £499 for the package but sadly the clinic/salon she was using has gone bust. I feel ever so sorry for the salon owner but I want to know where we stand, the salon owner has contacted us to say that sadly due to the bankruptcy there is no refunds and when we signed up it was a no refund offer anyway.
The clinic owner has said if she ever gets back into business in the coming years that she will contact clients who have lost out but she cant guarantee anything as all the assets (including the laser machine) have been taken away.
I wondered if anyone had any advice or its a case of just. biting the bullet and taking the hit , thanks x
My daughter was undergoing laser treatments for skin resurfacing and had paid for a package of 6, she managed to have around 3 appointments before lockdown hit. Meaning she has 3 left, she paid around £499 for the package but sadly the clinic/salon she was using has gone bust. I feel ever so sorry for the salon owner but I want to know where we stand, the salon owner has contacted us to say that sadly due to the bankruptcy there is no refunds and when we signed up it was a no refund offer anyway.
The clinic owner has said if she ever gets back into business in the coming years that she will contact clients who have lost out but she cant guarantee anything as all the assets (including the laser machine) have been taken away.
I wondered if anyone had any advice or its a case of just. biting the bullet and taking the hit , thanks x