bexster
Well-Known Member
Well my best stylist is leaving to rent a chair down the road from my salon.
I need help as to what to say to her clients when they ring up to re book.
Obviously I want them to stay with me but I know their gonna ask me where she's gone.
Do I say I don't know or tell them where she is or say I won't tell them??
We have been a close team and I know these people well so I don't really want to lie to them.
I'm really stuck on this and I don't want what I say to come across wrong on the phone.
Do I just tell them and hope they don't like where she's gone. They might just come back to me if I'm nice about it?
What do you guys think?
I need help as to what to say to her clients when they ring up to re book.
Obviously I want them to stay with me but I know their gonna ask me where she's gone.
Do I say I don't know or tell them where she is or say I won't tell them??
We have been a close team and I know these people well so I don't really want to lie to them.
I'm really stuck on this and I don't want what I say to come across wrong on the phone.
Do I just tell them and hope they don't like where she's gone. They might just come back to me if I'm nice about it?
What do you guys think?