Hey all. Just wanted some advice really how to deal with this. I wrote a thread a few weeks ago about skinning/grazing a clients eyebrows.
We refunded. Explained the possible causes and gave aloe Vera gel. She has now come back asking for compensation. My boss has asked get to come back in tomorrow (when the boss won't b in and I will b) I don't no what else I can say to this lady. She obviously doesn't feel I am competent so I do not feel offering her any treatments will be an option.
What would you do in this situation. I'm the only therapist so I have no one to back me up.
Sorry if u beef any info it haven't read my other post please ask and I will try give u as much as poss.
We refunded. Explained the possible causes and gave aloe Vera gel. She has now come back asking for compensation. My boss has asked get to come back in tomorrow (when the boss won't b in and I will b) I don't no what else I can say to this lady. She obviously doesn't feel I am competent so I do not feel offering her any treatments will be an option.
What would you do in this situation. I'm the only therapist so I have no one to back me up.
Sorry if u beef any info it haven't read my other post please ask and I will try give u as much as poss.