Lulupoo12345
Member
Hi some advise from Hair Extension technitionwould be really appreciated please xxx,
So I am offering 100% Remy Human Hair to my clients and was looking for models. I found a model with blonde broken damaged hair, I wanted to make her feel amazing so there I went and matched and ordered the hair booked her in the next day.
Upon fitting the tape was so weak I had to replace it all with my own tape, that was all fine. The hair was slightly yellow compare to her white blonde hair so I advised we will put a toner on. I curled it she was happy and off she went.
I got I’ll with my asthma so couldn’t do her toner so she brought a purple shampoo used it the colour was perfect!
1 week later I ask her how she’s getting on and she tells me it’s so dry she’s been crying.
I asked her to come in for me to have a look, she said she would but couldn’t get a lift so another Week later she tells me she is very unhappy with how dry it is and also tells me she has USED NO CONDITIONER the whole time? Whilst straightening it too!
I guessed this was why they had got so dry ?? I asked her to come in again for a treatment but said I will have to charge £10 to cover salon costs (treatment cut and blow dry ) is normally £25.
She ignored me and apparently went to another 2 hair dressers who told her the hair was fake , removed it and put new ones in.
Please help I don’t know where this has gone wrong The company is clip hair I have used them for 2 years and never any problems.
So I am offering 100% Remy Human Hair to my clients and was looking for models. I found a model with blonde broken damaged hair, I wanted to make her feel amazing so there I went and matched and ordered the hair booked her in the next day.
Upon fitting the tape was so weak I had to replace it all with my own tape, that was all fine. The hair was slightly yellow compare to her white blonde hair so I advised we will put a toner on. I curled it she was happy and off she went.
I got I’ll with my asthma so couldn’t do her toner so she brought a purple shampoo used it the colour was perfect!
1 week later I ask her how she’s getting on and she tells me it’s so dry she’s been crying.
I asked her to come in for me to have a look, she said she would but couldn’t get a lift so another Week later she tells me she is very unhappy with how dry it is and also tells me she has USED NO CONDITIONER the whole time? Whilst straightening it too!
I guessed this was why they had got so dry ?? I asked her to come in again for a treatment but said I will have to charge £10 to cover salon costs (treatment cut and blow dry ) is normally £25.
She ignored me and apparently went to another 2 hair dressers who told her the hair was fake , removed it and put new ones in.
Please help I don’t know where this has gone wrong The company is clip hair I have used them for 2 years and never any problems.