I have been using IBX (repair and normal) on my clients for the last two months since purchasing at the end of Feb - had great results and no qualms with the products themselves; however, the brush in the repair bottle has suddenly gone bristly. The bottles haven't been in direct sunlight or stored anywhere specifically hot or cold and i have checked the brush to see if any of the solution has set on the brush, and it hasn't. I have also cleaned the brush with a brush cleaner and it has made no difference.
Has this happened to anybody else? Does anybody know what is best to do?
I have spoken to the wholesaler who i bought the product from and they wont accept the return/exchange because it wasn't reported within 30 days of purchase and because it wasn't a problem when i bought the product.
Has this happened to anybody else? Does anybody know what is best to do?
I have spoken to the wholesaler who i bought the product from and they wont accept the return/exchange because it wasn't reported within 30 days of purchase and because it wasn't a problem when i bought the product.