I think what Lou is trying to say is that she's got the logo she wanted (we did over a dozen drafts, she chose her own fonts etc. so i'd like to think she got what she wanted!) But because of various "communications issues" I suggested she probably needs to sit down with someone for the more complicated process of designing leaflets. I'm partially deaf- so i'm not much use on the phone for her....and some emails have been hard to figure out
I'm sure she wouldnt mind me saying that.
So, my suggestion was to find a designer local to her, who can sit her down and explain things face to face but the new logo/brand can still be used.
I think it's best she Googles local design companies, the more intensely consultative approach might be tad more expensive mind (run the prices by me though, i'm more than to advise you, for free, as I wouldnt want you to be ripped off) and if you can get your head around my process (which is on my site as a checklist) come back to me.
It's different strokes for different folks- And I want people to find a solution which works for them. So, If that means passing on a project- that's fine by me If a client ends up with what they need. 999 out of a 1000 I'd like to think that was me, but there are exceptions.
And yes Lou you were mad enough to try and send me more money than you needed to
but a £20 logo is £20 so I refused