Vetty
Lost and happy geek!
One of my clients rang me at 5pm asking if I could repair 2 nails.... well, she was only round the corner so I told her to come straight round (if she didn't mind the kids!!).
Well, firstly she told me straight out what had happened to her nails (both her fault) and didn't once try to say they fell off or any other rubbish!! Second she was most impressed that I mended her half broken one with a form rather than soaking off and starting again, and lastly she paid me £10 for doing them!!! I usually charge £3 per repair, but because I had done them quickly and she was impressed she wanted me to have a tenner!!!
I've booked her for a rebalance, so yay!! Just wanted to share really.....
Well, firstly she told me straight out what had happened to her nails (both her fault) and didn't once try to say they fell off or any other rubbish!! Second she was most impressed that I mended her half broken one with a form rather than soaking off and starting again, and lastly she paid me £10 for doing them!!! I usually charge £3 per repair, but because I had done them quickly and she was impressed she wanted me to have a tenner!!!
I've booked her for a rebalance, so yay!! Just wanted to share really.....