The majority of our clients rebook. As they pay, I say "would you like me to pencil your next appointment in?" and 99% off the time they say yes. They sometimes um and ah and I encourage them to book and change their appointment rather than not book at all. We have every facility to make it easy. Online/Facebook booking, email, text or the good old phone.
I love it when I wake up in the morning and clients have booked online in the night. One client frequently makes her bookings at about 2 in the morning!
Never be afraid to ask if they would like to book their next appointment. Half the time, that is what is missing - and I would never offer a discount for someone booking their next appointment, I just expect them to!
Vic x
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