Weezie, please try to understand that everyone is bound to have different views....these are personal views and you do not have to attempt to make everyone agree that your view is 'right'.
When people ask for help and advice, I'm sure they're looking for a few different opinions, these opinions do not have to match.
Please re-read my above posts and you will see that I am not trying to discredit your lancing approach, merely suggesting a gentler, simpler exfoliation approach first. For all we know, jo-anne's friend's milia may respond very well to a few weeks of regular exfoliation and then she has no need for her skin to be lanced, and has also set herself up with her regular exfoliation regime to prevent future milia.