Simpsontan
Member
Hi all
This may help with some of the issues people are having with the TS50 gun with it being new. The service manager at earlex sent me this which really helped me.
Q. The flow dial is turning all the way round, why is this?
A. The Air cap may not be screwed on properly. Tighten the Air cap ring fully and this will prevent the flow dial turning all the way round.
Q. How often should I clean the Helia Gun?
A. At the end of your spray Tanning session. We recommend if the gun is in use to clean at the end of the day and ensure parts are dried thoroughly.
Q. How often should I clean the needle?
A. We would recommend at the end of each day or at least once a week.
Q. How do I re-insert the needle?
A. Pull the trigger back when re-inserting the needle and tighten with the needle tool.
Q. What setting should my gun be on?
A. Each gun will be slightly different. We recommend testing each gun on couch roll before spraying onto your client. Open up the gun using the flow dial and scroll up until the solution is coming out at the correct requirement for you.
Q. After I have cleaned my gun, it wont spray the way it did on the same setting I had it on before, why is this?
A. The needle may not be screwed in completely after cleaning. Try and tighten the needle into position using the needle tool provided. Also ensure the Air cap ring is tightened fully.
Q. My gun is leaking, why is that?
A. After cleaning the needle, it must be locked back into position using the needle tool. Please make sure it is not loose. Also ensure on removing the needle not to damage the seal.
Q. How often should I clean my filter?
A. At least once a week. This can be cleaned in luke-warm water.
This may help with some of the issues people are having with the TS50 gun with it being new. The service manager at earlex sent me this which really helped me.
TS50 Troubleshooting Guide
A. The Air cap may not be screwed on properly. Tighten the Air cap ring fully and this will prevent the flow dial turning all the way round.
Q. How often should I clean the Helia Gun?
A. At the end of your spray Tanning session. We recommend if the gun is in use to clean at the end of the day and ensure parts are dried thoroughly.
Q. How often should I clean the needle?
A. We would recommend at the end of each day or at least once a week.
Q. How do I re-insert the needle?
A. Pull the trigger back when re-inserting the needle and tighten with the needle tool.
Q. What setting should my gun be on?
A. Each gun will be slightly different. We recommend testing each gun on couch roll before spraying onto your client. Open up the gun using the flow dial and scroll up until the solution is coming out at the correct requirement for you.
Q. After I have cleaned my gun, it wont spray the way it did on the same setting I had it on before, why is this?
A. The needle may not be screwed in completely after cleaning. Try and tighten the needle into position using the needle tool provided. Also ensure the Air cap ring is tightened fully.
Q. My gun is leaking, why is that?
A. After cleaning the needle, it must be locked back into position using the needle tool. Please make sure it is not loose. Also ensure on removing the needle not to damage the seal.
Q. How often should I clean my filter?
A. At least once a week. This can be cleaned in luke-warm water.
