Hi, I need a bit of advice, I waxed a client the other day and she came out in a reaction afterwards. I waxed the lip and chin and that was fine, but it was just under lower lip, so I was wondering if this area is very sensitive. I waxed prior to that and it was ok, so not sure why she had a reaction this time. I did go over twice and plucked as well as it was very stubborn. She said the area was a bit swollen for a few days. the upper lip and chin was fine but the only conclusion I got was I was a bit heavy handed with waxing and plucking the stray hairs a well. Any ideas why this happened and should I wax this area or leave it. I left it this time since she got a reaction and just waxed lip and chin. I use tea tree wax and strips. Many thanks.