I ran an offer a year ago with a machine I had. It attracted the attention of someone who loved the treatment and asked if I'd be interested in either offering him money for referrals or for free treatments. We came to an agreement whereby he would get either X cashback or 2*X in value of the treatment at 50% discount. Eg, I'd give him say £30 in cash or £60 voucher value for the said treatment at 50% off normal price. It worked out to be about the same value as it was for a rather expensive treatment.
I also came up with an offer just for his clients- which was more than my original offer by £30, which was on wowcher (they have buying power and hence justified the heavy discounting). We have been keeping an eye on his referrals so that we can reimburse him and I have also given him a free treatment as goodwill.
Since then, he has sent a few more- who buy off wowcher, meaning that I now pay the 40% commission to them and am supposed to pay him too, according to him. Although rightly they would not have found my ad. Some of his clients have not taken up the offer but have been redirected to our website and decided to book other treatments. One friend of his decided to go for my 'top' service which is hugely specialised and as such the cost is reflected. We have never discussed commission for this and its taken me years to become an expert and its not really something I discount or advertise (I'm one of a handful in the UK, also many foreign clients).
When we started out, it was only for the one treatment. I'm happy to pay a commission but not for the wowcher price as that's too heavily discounted (I have mostly paid for my machine with them though, so its worked for me). I feel that it should be an 'introduction' only as that's what a referral means. If they then book other services, I feel that its a reflection of the fact that they were happy- otherwise I will be paying out for years.
Do anyone of you do referral schemes? Is what I'm asking for seem reasonable ie fee on first referral only for the treatment in question and also happy for fee if they do other treatments. But not on discounted sites.
I also came up with an offer just for his clients- which was more than my original offer by £30, which was on wowcher (they have buying power and hence justified the heavy discounting). We have been keeping an eye on his referrals so that we can reimburse him and I have also given him a free treatment as goodwill.
Since then, he has sent a few more- who buy off wowcher, meaning that I now pay the 40% commission to them and am supposed to pay him too, according to him. Although rightly they would not have found my ad. Some of his clients have not taken up the offer but have been redirected to our website and decided to book other treatments. One friend of his decided to go for my 'top' service which is hugely specialised and as such the cost is reflected. We have never discussed commission for this and its taken me years to become an expert and its not really something I discount or advertise (I'm one of a handful in the UK, also many foreign clients).
When we started out, it was only for the one treatment. I'm happy to pay a commission but not for the wowcher price as that's too heavily discounted (I have mostly paid for my machine with them though, so its worked for me). I feel that it should be an 'introduction' only as that's what a referral means. If they then book other services, I feel that its a reflection of the fact that they were happy- otherwise I will be paying out for years.
Do anyone of you do referral schemes? Is what I'm asking for seem reasonable ie fee on first referral only for the treatment in question and also happy for fee if they do other treatments. But not on discounted sites.