Hi,
My client asked to tone her shade 60 I tip extensions before her fitting appointment... a couple of days later she messaged me to say the hair was ruined and it was all snapped which means she can’t have just toned the hair, she must have definitely used bleach - pictures attached.
The hair is like chewing gum and is just snapping.
I paid £220 for the hair - she’s paid £150 deposit...
Any idea how to deal with the situation would be appreciated.
Thanks x
My client asked to tone her shade 60 I tip extensions before her fitting appointment... a couple of days later she messaged me to say the hair was ruined and it was all snapped which means she can’t have just toned the hair, she must have definitely used bleach - pictures attached.
The hair is like chewing gum and is just snapping.
I paid £220 for the hair - she’s paid £150 deposit...
Any idea how to deal with the situation would be appreciated.
Thanks x