Ibi Lashes
Well-Known Member
Hi
I have a client who loves lashes, wants them all year but is having an issue with them. I sold her a Flirties mascara and gave her some Simple eyemake up remover - which I thought was oil free from searching on here?
Can anyone let me know what the problem is. I can't afford to lose her as she's my best client!! I have ordered some Flirties lash sealant in black and she's going to get that when it arrives.
This is her email to me:
"Got a slight issue with my lashes! Been wearing mascara nearly every night now I've started work (the one i brought from you) and can't get it out without taking out lots of lashes. Been using the simple eye make up remover and trying to be really careful but even being careful is taking lashes out so don't want to rub any harder incase they all come out.
Is Simple still oil free or has it changed - what should I recommend instead, or is it just that she's putting on too much mascara.
Help!!
S xx
I have a client who loves lashes, wants them all year but is having an issue with them. I sold her a Flirties mascara and gave her some Simple eyemake up remover - which I thought was oil free from searching on here?
Can anyone let me know what the problem is. I can't afford to lose her as she's my best client!! I have ordered some Flirties lash sealant in black and she's going to get that when it arrives.
This is her email to me:
"Got a slight issue with my lashes! Been wearing mascara nearly every night now I've started work (the one i brought from you) and can't get it out without taking out lots of lashes. Been using the simple eye make up remover and trying to be really careful but even being careful is taking lashes out so don't want to rub any harder incase they all come out.
Is Simple still oil free or has it changed - what should I recommend instead, or is it just that she's putting on too much mascara.
Help!!
S xx