Ring them they are really helpful - i bought a home learn course off them in Aug - but have since decided i need classroom based training so i am starting my Creative L&P Foundation Course on Wednesday - although i think i will finish the essential one at a later date as it is another certificate!!... But i cant fault the service at Essential as they are brilliant!! my nail trainer broke so i sent it back to them for repair...i needed it back for saturday & also need it for my Creative course on Wed - my telephone tutor said if i didnt have it back on friday she would send me a new one - on saturday morning i woke up to the doorbell at 7.15am with UPS Express giving me my brand new nail trainer - with New Glue, tips, primer cards etc...i couldnt believe how brilliant the service was & i had it in time for college as promised!! So i would advise you to ring them for help as they are sooo helpful & youve paid all the money for the gel course & now the acrylic one so you are entitled to help & support from them, good luck with your courses, shelley xxx