Emjaygin
New Member
Hi
Does anyone know if there is a way of extracting data from the software system iSalon. I have been trying to get away from them now for over 2 years and with them having me sign a 5-year contract it has been very difficult. Their customer service is shocking and they are disorganised and I feel bullied a lot of the time. I am coming to the time when I need to give them 6 months notice so I am preparing to move to another system. They are telling me that if I want to extract my data to a CSV file they want to charge me £999 and I have 2 salon contracts with them. I have asked for a copy of the contract that I signed stating that they can withhold my data in such a way, which I have not received yet. They bully salon owners regularly and they need to be outed. I would never recommend them to anyone.
Can anyone advise me how I can extract this data myself an not pay the bloodsuckers £1998?
Thank you
Does anyone know if there is a way of extracting data from the software system iSalon. I have been trying to get away from them now for over 2 years and with them having me sign a 5-year contract it has been very difficult. Their customer service is shocking and they are disorganised and I feel bullied a lot of the time. I am coming to the time when I need to give them 6 months notice so I am preparing to move to another system. They are telling me that if I want to extract my data to a CSV file they want to charge me £999 and I have 2 salon contracts with them. I have asked for a copy of the contract that I signed stating that they can withhold my data in such a way, which I have not received yet. They bully salon owners regularly and they need to be outed. I would never recommend them to anyone.
Can anyone advise me how I can extract this data myself an not pay the bloodsuckers £1998?
Thank you