I don't rebook no shows. Period.
Obviously if it's an existing client with a legitimate serious reason I am sympathetic but I don't have time for no shows.
Even if you are just building your business don't give repeat offenders too many chances. I understand giving one or two chances but it's not worth it in the end when you're investing so much energy into someone who really doesn't respect your business in the first place.
I'm very strict with no shows also. I give them one chance, and after that I refuse to treat them. I'm extremely busy and my work involves healing so I really don't have time for time wasters. I can spend an hour getting my room ready, heating it, etc. I can fill an appointment four times over, so when someone doesn't show, I lose money, and someone else loses a treatment they could have had. I have a no show black list.
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